Terms of service

Here is a clear, standard Terms of Service policy tailored specifically for Burl & Balm, fully compliant with Australian Consumer Law.

You can copy and paste this directly into Settings > Policies > Terms of Service in your Shopify admin.

BURL & BALM TERMS OF SERVICE

OVERVIEW

This website is operated by Burl & Balm. Throughout the site, the terms “we”, “us” and “our” refer to Burl & Balm. Burl & Balm offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

SECTION 2 - ACCURACY OF PRODUCT & INGREDIENT INFORMATION

We make every effort to display as accurately as possible the colors, images, and descriptions of our products that appear at the store. Our hand balm is formulated using natural ingredients, including beeswax, plant oils, and essential oils. Minor variations in color, texture, or scent between batches may naturally occur due to the use of raw natural ingredients and hand-poured manufacturing.

All topical products should be used as directed. If you have sensitive skin or known allergies, we recommend performing a small patch test prior to full application.

SECTION 3 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any product or service without notice at any time.

SECTION 4 - PRODUCTS AND SERVICES

We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer.

SECTION 5 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

SECTION 6 - THIRD-PARTY LINKS & PAYMENTS

Certain content, products, and services available via our Service may include materials from third parties (such as payment gateways like Shopify Payments or PayPal). Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

SECTION 7 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Victoria, Australia.